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ISO/IEC 20000 Una Introduccion (ITSM Library)

AutorLeo van Selm
Fecha de lanzamientopubdate
Número de artículo7807868369
IdiomaSpain
Terminal correspondienteAndroid, iPhone, iPad, PC




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Historia. Aunque se desarrolló durante los años 1980, ITIL no fue ampliamente adoptada hasta mediados de los años 1990. Esta mayor adopción y conocimiento ha llevado a varios estándares, incluyendo ISO/IEC 20000, que es una norma internacional cubriendo los elementos de gestión de servicios de TI de ITIL.BAI01 Gestión de programas y proyectos. Gestionar todos los programas y proyectos del portafolio de inversiones de forma coordinada y en línea con la estrategia corporativa.